Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect
We collect information you provide directly to us, such as when you:
- Fill out our contact and inquiry form
- Request a quote for our products
- Communicate with us via email or phone
- Subscribe to our newsletters or updates
This information may include:
- Company name and contact person details
- Email address and phone number
- Product quantity and packaging preferences
- Destination country and shipping information
- Business registration and verification documents
How We Use Your Information
We use the information we collect to:
- Process and respond to your inquiries and quote requests
- Verify your business credentials and legitimacy
- Provide product information and pricing details
- Facilitate business transactions and export processes
- Comply with legal and regulatory requirements
- Improve our services and customer experience
- Send important updates about orders and shipments
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With trusted manufacturing partners for order fulfillment
- With logistics and shipping companies for delivery purposes
- With financial institutions for payment processing
- With regulatory authorities when required by law
- With quality inspection agencies for certification purposes
We require all third parties to maintain the confidentiality of your information and use it only for the specified purposes.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using encryption protocols
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure storage of physical and electronic records
- Employee training on data protection practices
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to the processing of your personal information
- Request data portability where applicable
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the information provided below.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Including a notice in our business communications
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.